Spring 2010 Conference Agenda
This information has been updated and is current as of May 3, 2010. Please check this page often for more updates and new information.
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Registration Desk Open
2:00 pm - 9:30 pm
Board of Directors Meeting
Open to all NARCA Members
7:00 pm - 9:00 pm
Welcome Reception
9:00 pm - 11:00 pm
NOTE:
When planning your conference schedule, be sure to check out the Friday and Saturday Social Events. Don’t miss the Moonlight tour of Washington, DC!
Registration Desk Open
8:30 am - 8:00 pm
Credit Grantor Meetings
8:00 am - 5:30 pm
Client-Attorney (Credit Grantor) meetings are a wonderful opportunity for clients to share recent updates with their firms while also leading group discussions regarding their legal collection community.
Attendance at the one-hour client-attorney meetings is by invitation only, unless the meeting is specified as OPEN. User meetings are open to any firm that uses the specified software. Times are subject to change and participating companies may cancel or may be added.
To schedule a Credit Grantor meeting, contact the NARCA Conference Office at narca@gomeeting.com.
| Thursday, May 13 | |
| 8:00 am - 9:00 am | Discover Card |
| 8:00 am - 9:00 am | First Resolution |
| 8:00 am - 9:00 am | Harvest Strategy |
| 9:30 am - 10:30 am | Citi |
| 9:30 am - 10:30 am | NCO Financial Systems |
| 11:00 am - 12:00 pm | Asset Acceptance |
| 11:00 am - 12:00 pm | Capital One |
| 12:30 pm - 1:30 pm | TRAK America |
| 2:00 pm - 3:00 pm | Atlantic Credit & Finance |
| 2:00 pm - 3:00 pm | Chase Card Service |
| 2:00 pm - 3:00 pm | Midland Credit Management |
| 3:30 pm - 4:30 pm | Automated Collection Control |
| 3:30 pm - 4:30 pm | First Marblehead |
| 3:30 pm - 4:30 pm | Resurgent Capital |
| 5:00 pm- 6:00 pm | American Alliance Center of Creditor Attorney |
| 5:00 pm- 6:00 pm | Philips & Cohen |
For a Listing of Affiliated Events throughout the Conference, please refer to the Affiliated Event Information which follows the Saturday agenda
Please check back often to get the latest updates.
Defense Bar Panel 1 – AM Session 01
10:30 am - 11:30 am
Safely Communicating by Electronic Means: Can You Contact Consumers by Voicemail, Email, Text Messaging and Cell Phones without violating FDCPA?
| Panelists: | Manny Newburger, Barron, Newburger & Sinsley David Schultz, Hinshaw & Culbertson Frank Springfield, Burr Forman |
Just filing lawsuits is no longer enough. All NARCA members need to make contact with consumers through available technological means in order to collect, but the regulations and court rulings governing permissible ways to communicate with debtors have made the collection attorney’s task a challenging one. Please join this session to hear from some of the leading FDCPA defense attorneys in the country who will share important tips about how to navigate this thorny thicket.
Lunch on Own
Defense Bar Panel 2 – PM Session 02
2:00 pm - 3:00 pm
Safely Communicating by Electronic Means: Can You Contact Consumers by Voicemail, Email, Text Messaging and Cell Phones without violating FDCPA?
| Panelists: | John Bedard, Bedard Law Group June Coleman, Ellis, Coleman Keith Weir, Bush & Ramirez |
Just filing lawsuits is no longer enough. All NARCA members need to make contact with consumers through available technological means in order to collect, but the regulations and court rulings governing permissible ways to communicate with debtors have made the collection attorney’s task a challenging one. Please join this session to hear from some of the leading FDCPA defense attorneys in the country who will share important tips about how to navigate this thorny thicket.
Professional Women in Collections Reception (PWC)
6:00 pm - 7:00 pm
New Members/First Time Attendees Meeting
6:30 pm - 7:00 pm
Opening Reception in Exhibit Hall
7:00 pm - 8:30 pm
DEFENSE BAR SPONSORS
for their support of the Thursday
morning and afternoon
Defense Bar Panel Sessions.
Registration Desk Open
7:30 am - 6:00 pm
Breakfast with the Exhibitors
8:00 am - 8:30 am • Exhibit Hall
Exhibits Open
8:00 am - 6:00 pm
General Session
Opening Remarks and Welcome
8:30 am - 8:45 am
Speaker: |
Fred Blitt, NARCA President Mark Groves, Spring 2010 Conference Chair |
General Session - 101
A View of Fianacial Reform form the United State Senate
8:45 am - 9:15 am
| Speakers: | Honorable Jon Kyl, U.S. Senator (R-Arizona) |
The United States Senate is the governing body defining the most comprehensive financial regulatory reform legislation since the Great Depression. This session will provide an up-to-the-moment perspective from those leading this effort.
General Session - 102
Washington, D. C. Legislative and Regulatory Update
9:15 am - 10:00 am
| Moderator: | Joann Needleman, Maurice & Needleman, P.C. Lou Freedman, Freedman, Anselmo, Lindberg and Rappe, LLC |
| Speakers | Lisa S. McGrevy, Online Lenders Alliance Peyr A. Peyser, Blank Rome Government Relations LLC |
This will be a lively discussion in which two Washington D.C “Insiders” with extensive experience in financial services will be questioned by two NARCA leaders actively involved in NARCA’s legislative and regulatory efforts.
General Session - 103
The Impact of the Current Economy on Collections - Will Credit Continue to be Available?
10:30 am - 11:15 am
| Speakers | Robert M. Hunt, Federal Reserve Bank of Philadelphia |
The third party consumer collections industry has been largely ignored in formal economic research and much policy analysis. It is a large industry, employing more than 150,000 workers and generating more than $11 billion in receipts. Over the last four decades, the industry has grown twice as rapidly as the market for unsecured consumer credit. As with many other sectors, this is an industry being transformed by technological advances and by changes in the industrial organization of its customers. Given the significant changes in consumer credit, information technology, and the market structure of the collections industry, the time seems right for a re-examination of the collections process for consumer loans and, possibly, for a modernization of FDCPA.
General Session - 104
Debt Negotiators - Friend or Foe?
11:15 am - 12:15 pm
| Moderator: | Harvey Moore, The Moore Law Group |
| Speakers: | Michael Beach, Asset Acceptance, LLC Eric Berman, Eric M. Berman, P.C. Alice Saker Hardy, Federal Trade Commission Robert Linderman, Freedom Financial Network, LLC |
Debt Negotiators are becoming increasingly active players in the debt collection process. Consumers are inundated daily with radio and television advertisements advising them that they can obtain relief from their credit card debts. How do you distinguish the legitimate debt negotiators from those who place their interests above those of the consumer? How can collection attorneys work with the debt negotiators? What is the role of the Federal Trade Commission in regulating this industry?
Lunch with the Exhibitors
12:15 pm - 1:30 pm • Exhibit Hall
General Session - 200
Where the Action is: State Creditors Rights Issues
1:30 pm - 2:15 pm
| Moderator | Adam Olshan, Law Offices of Howard Lee Schiff, P.C. |
| Speakers | Eric Berman, Eric M. Berman, P.C. Michelle Gagnon, Peroutka & Peroutka, P.A. Robert Markoff, Markoff & Krasny Ken Wilson, Lustig, Glaser & Wilson, P.C. |
What do you need to know today? Attendees will learn best strategies with respect to hot issues such as UCC statutes of limitations, exempt fund defenses to garnishment and burdens of proof for debt buyers. Attendees will also learn how to best develop genuine relationships with local AGs, key judiciary staff and legislators.
Breakout - 201
Bankruptcy "Jeopardy"
2:45 pm - 3:30 pm
| Speakers | Alane Becket, Becket & Lee LLP Tom Canary, Mapother & Mapother P.S.C. Bradley Halberstadt, Stewart, Zlimen & Craig S. Schoenherr, Sr., O'Reilly Rancilio, P.C. Jungers, Ltd. Hillary Veldhuis, Lyons Doughty & Veldhuis, P.C. |
Back by "clamorous" demand, this is is a fun game show format to test the audience's knowledge of bankruptcy. By attending this session you will learn, from the Bankruptcy Jeopardy Game Hosts and other members of the audience, information you need in your day-to-day practice of legal collections. Game Show hosts include Hillary Veldhuis, Alane Becket, Brad Halberstadt, Tom Canary and Craig S. Schoenherr, Sr.
Breakout - 202
Managing Your File Inventory - Why You Need It and How to Do It
2:45 pm - 3:30 pm
| Speakers | Christopher J. Couch, Couch, Stillman, Blitt & Conville, LLCJacques Machol, III, Machol & Johannes, LLC |
Placements have been increasing and new business opportunities are abound; however, the economy, low rates, and increasing soft costs, such as compliance, are negatively effecting all of our bottom lines. While there are various ways to address these issues, the development and implementation of an inventory management system is one that you should consider. Join these professionals for a session on how they developed their proprietary inventory management systems"
Breakout - 203
Collecting Health Care Debt
4:00 pm - 4:50 pm
| Speakers | Darin Portnoy, Schachter Portnoy, LLC |
Hot topics in the healthcare industry regarding the collection of accounts receivables and bad debts. This session will provide important information for overcoming insurance denials and underpayments, obtaining proper reimbursement from carriers, patients, and other third-party payers, and protecting the interests of medical providers. Discussion of methods and techniques for increasing a medical provider’s cash flow!
Breakout Session - 204
Scorecards: Driving Performance at All Levels
4:00 pm - 4:50 pm
| Speakers | Brad McCurnin, Harvest Strategy Group, Inc. Eric Weber, SquareTwo Financial |
Using the NFL as a theme, two leading networks present performance metrics and scorecards from the collector (player) level to the client (franchise) level. Whether you are a collection manager, attorney or client, you are assured to find fresh ideas for measure the success of your team. Be prepared to share your thoughts on the performance metrics you find most helpful.
Friday Night HAPPY HOUR WITH EXHIBITORS
5 pm - 6 pm
MOONLIGHT TOUR of Washington DC
9:00 pm - 11:00 pm
Join your NARCA colleagues for a Moonlight Tour of Washington on Friday Night, May 14,2010. Enjoy a great evening complete with refreshments, a souvenir gift bag filled with delicious treats and an after-dinner drink.
CONFIRM YOUR SEATS FOR THE TOUR
Tour seats are LIMITED. Tickets are required in order to to participate in the Moonlight Tour. Full Conference registration includes the cost to attend the Moonlight Tour however you MUST confirm a seat on the coach in order to board. A seat is not guaranteed unless you confirm your participation in the Tour, in advance.
Deadline to confirm your Tour seats is: April 28, 2010
The evening program will include a stop at the National World War II Memorial honoring all military veterans of the war, the citizens on the home front, the nation at large and the high moral purpose and idealism that motivated the nation’s call to arms during World War II and the defining event of the 20th century.
We continue on to the FDR Memorial. Located across from the world famous Tidal Basin, the memorial features a park of granite walls, waterfalls and bronze sculptures that depict Roosevelt’s presidency from 1933-1945.
Once you have registered and paid for the Conference, use your web browser to access https://regmaster3.com/2010conf/NASCC10/tour.php to confirm your participation in the Tour. If you do not confirm your tour attendance in advance of arriving in Washington, seats will not be available.
You MUST specifically request a ticket to actually attend the Tour. Participation is not automatic. If you have purchased guest registrations for either the Full Program or the Friday Activity, you may also request tickets for them to attend the Tour.
Your ticket or tickets will be given to you along with your registration materials at the conference site.
Registration Desk Open
8:00 am - 1:00 pm
Breakfast with the Exhibitors
7:30 am - 9:00 am • Exhibit Hall
Exhibits Open
7:30 am - 9:00 am
General Session
Jerman: Mistakes of Law and Future Impact on Collection Attorneys
8:00 am - 9:00 am
Join leaders in the industry to discuss the recent Supreme Court case of Jerman v. Carlisle and its future impact on debt collection litigation. Debt collection attorneys face ever increasing scrutiny in their ability to comply with the FDCPA. Will future client representation result in a FDCPA violation? Do lawyers now have to choose between compliance and advocacy? NARCA will provide a unique opportunity for our members to pose the tough questions and to engage in candid discussion about the practice of debt collection law going forward.
General Session - 300
Ethics Rock Extreme
9:00 am - 11:30 am
Speaker/Musician: Jack Marshall and Michael Messer, ProEthics, Ltd.
A Musical CLE Ethics Program featuring Classic Rock parodies from the Seventies and Eighties, Developed by Jack Marshall and ProEthics, Ltd. With performances and stellar evaluations from ten state bars and numerous specialty bars and law firms, Ethics Rock!, the musical ethics CLE seminar, is the all-time most popular program in ProEthics’ fifteen years of bringing interactive, challenging and entertaining ethics training to the legal profession. Now the much-requested Ethics Rock! sequel is ready to hit the stage, as the classic rock’n’roll parodies move forward a decade, and the ethics conundrums are matched to rock'n'roll tunes from the 70s and 80s in the entirely new Ethics Rocks Extreme. From the opening strains of the Queen medley, to an audience sing-along to the ethical dilemma-filled version of Billy Joel's "Piano Man," Ethics Rocks Extreme explores the latest developments in the always-dynamic field of professional ethics with parodies of a wide-ranging selection of hits from diverse artists such as Paul Simon, The Police, Linda Ronstadt, Gerry Rafferty, Elton John, Bob Dylan and more. Among the current issues raised in the altered lyrics: • Ethical perils of the new technology • Using a clients’ confidences • Settlement dilemmas • Handling the dubious deception • New fee issues • Client and witness fraud • The limits of bullying, threats and hardball Unwaivable conflicts that lawyers think are waived • The moral obligations of advocacy • Hidden perils of the exceptions to confidentiality • ...and more.
Ethics Rocks Extreme is the fifth installment in a series of innovative ProEthics CLE ethics seminars – set to music – and collectively called the “Ethics in Tune” project. The Sound of Ethics has been performed in various forms for law firms, corporate legal departments, bar associations, and legal associations. The Ethics Man, a parody of Meredith Willson’s “The Music Man,” joined the group in 2003 and was recognized for innovation by the Association for Continuing Legal Education. The original Ethics Rock! made its debut in 2004, and Ethics Blues, the cabaret legal ethics seminar, was launched in 2007.The facilitator, originator and lyricist for Ethics Rocks Extreme is Jack Marshall, president of ProEthics, and a member of the D.C. and Massachusetts Bar Associations.
Conference Concludes
12:30 pm
AFFILIATED EVENTS
Wednesday
- JST Users Meeting
Thursday
- Capital One
- CITI
- CLS - Collection Master
- Cogent Users Meeting
- JJL Process Corp.: Process Serving 2010
- Midland Credit Management
- Portfolio Recovery Associates
- Q-Soft, LLC: Users Meeting
- Target
Friday
- Capital One
- Harvest
- Q-Soft, LLC: Users Meeting
Some Affiliated Events are by Invitation Only. Please check with the registration desk for more information about availability and schedules.
Thank you for attending NARCA’s 2010 Spring
Collection Conference.
Mark your Calendar now for
NARCA’s Fall Collection Conference
October 21-23, 2010
Caesar’s Palace, Las Vegas