What is a Listserv?

Briefly, a listserv is a mass-email discussion forum. As a member of NARCA, your firm is automatically enrolled in the NARCA mailing list. The purpose of this mailing list is to allow our members, at the click of a button, to carry on a professional dialogue with other NARCA member attorneys in the collection industry. The mailing list will provide a forum to exchange ideas and feedback about issues relating specifically to the practice of collection law.

How does the NARCA Member Listserv work?

The address of the NARCA Listserv is legal_collector@lists.narca.org. Only active subscribers may post messages to this list. Any time that you wish to post a message to the NARCA mailing list, you may e-mail this address.

PLEASE NOTE: Any message that you submit to legal_collector@lists.narca.org will be sent to all NARCA mailing list subscribers. This is an ATTORNEY ONLY mailing list. The NARCA mailing list is comprised of the primary “billing” contacts in each member firm – approximately 700 attorneys – one attorney per firm. If you wish to designate another attorney to be registered for the mailing list, other than the “billing contact,” please let us know by emailing cindyw@narca.org and listing the name of the attorney, and their email address. PLEASE DO NOT EMAIL YOUR REQUESTS TO THE ENTIRE MAILING LIST.

Any time you wish to respond to a mailing list submission, you must respond by simply using your e-mail reader’s “reply” function. In most e-mail programs, this will reply to the ENTIRE mailing list – NOT the original sender.

How should/can I use the NARCA Listserv?

The NARCA mailing list has been provided as a means for our members to obtain professionally relevant information at their desktops – all at the click of a button. To ensure that this is a successful, meaningful membership benefit for our members, we request that you refrain from posting messages or replying to messages unless you have a meaningful response or message to contribute.

Examples of scenarios in which the NARCA mailing list would be helpful and appropriate to use:

• To discuss/communicate recent case decisions and other issues with regard to FDCPA, FCRA, HIPAA, GLBA, etc.
  
• To ask for general information regarding a court-related topic – i.e., “Has anyone had success in their states with electronic filing of pleadings?”
  
• To ask for assistance with law office economic questions – i.e., “I’m looking for an efficient way to organize my legal collection office. Any suggestions?” or, “How many files per legal collector is a good ratio?” or, “Has anyone located a good malpractice policy that covers FDCPA violations?”
  
• To ask for strategic guidance – i.e., “Has anyone successfully used auto license plate numbers/information to collect judgments?”

  IMPORTANT: While NARCA supports and encourages networking over the listserv,please do so with cautious discretion. If a subscriber wishes to share a business opportunity over the listserv, this is acceptable; however, all responses to solicitations must be PRIVATELY communicated. Specifically, no promotion of individual law firms is allowed, and NO information regarding client fees shall be transmitted. The mailing list is for informational purposes only and no part of it constitutes legal advice. The information shared is not intended to create, and receipt of it does not constitute, a lawyer-client relationship.

NARCA has set up the following rules with respect to using the Listserv:

1. The NARCA mailing list shall NOT be used as a means to communicate personal messages to one, or ANY, of the mailing list participants.

2. The NARCA mailing list shall NOT be used as a forum to exchange opinions about NARCA, other NARCA member firms, other collection firms, or clients – positive or negative. (As always, we welcome your feedback about NARCA. To offer your suggestions/comments, you may email us directly at narca@narca.org.)

3. NARCA’s mailing list shall NOT be used as a forum to discuss any matter or subject NOT related to collections.

4. NARCA’s mailing list shall NOT be used for any purpose in violation of local, state, or national laws of any country.

5. NARCA’s mailing list participants understand that the messages and information exchanged on NARCA’s mailing list are the opinions of the originator of the message. No message posted on the NARCA mailing list shall be deemed an opinion or a position of NARCA as an organization, or of any of its employees or Officers.

6. NARCA’s mailing list participants understand and agree not to post copyrighted material, unless the participant is the copyright owner or has the written permission of the copyright owner to post the material.

7. NARCA’s mailing list participants understand and agree not to post material that infringes on any other intellectual property rights of others or on the privacy or publicity rights of others.

8. NARCA’s mailing list participants understand and agree not to post material that reveals trade secrets, non-public or otherwise restricted, confidential or proprietary material, unless the participant owns such material or has the permission of the owner to post such material.

9. NARCA’s mailing list participants understand and agree not to post material that is obscene, defamatory, threatening, harassing, abusive, harmful, injurious, derisive, vulgar, obscene, libelous, hateful, embarrassing, racially, ethnically, or otherwise torturous to another participant or any other person or entity.

10. NARCA’s mailing list participants understand and agree not to post any message the participant knows to be false, deceptive, misleading, or misrepresent or deceive others as to source, accuracy, integrity, completeness of any posted message.

11. NARCA’s mailing list participants understand and agree not to post sexually-explicit language or images.

12. NARCA’s mailing list participants understand and agree not to post unauthorized advertising, promotional schemes, junk mail, links, chain letters or pyramid schemes or invitations to participate in these and other form of solicitation or promotion.

13. NARCA’s mailing list participants understand and agree not to impersonate another person, firm or entity, falsely or deceptively state, infer or otherwise represent their affiliation with or connection to any person, firm or entity.

14. NARCA’s mailing list participants understand and agree that the content and exchange of discussion on the mailing list must, at all times, be consistent with the NARCA Code of Professional Conduct and Ethics.

Any person who violates any one of these provisions will be promptly removed from the mailing list permanently. Removal from the mailing list remains at the sole discretion of NARCA’s management. To maintain the integrity of this membership benefit, NARCA has a ZERO TOLERANCE policy with respect to adhering to its mailing list policies, set forth herein.

How do I opt out of the NARCA Listserv?

These days, we know that every one is inundated with a plethora of daily e-mails. We do not wish for NARCA’s mailing list to be a source of aggravation for you, or to clutter your email inbox. So, we have made it easy to “opt out” of the NARCA mailing list. To “opt out,” you must visit http://lists.narca.org/mailman/listinfo/legal_collector and go to “edit options” at the bottom of the page. You will be prompted for your email address where you can unsubscribe or modify your subscription options.

However, we ask that you at least try the NARCA mailing list for a few weeks before making your decision. We know that it will be a valuable membership benefit!

By maintaining your subscription to this mailing list, you agree to abide by the terms of the rules and guidelines set forth herein with respect to mailing list discussion.